Privacy Policy
Effective Date: February 11, 2025
Last Updated: February 11, 2025
Edens Agency respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We collect various types of information, including:
Personal Information: Name, email address, phone number, company name, and other details you provide when contacting us or signing up for our services.
Billing Information: Payment details for processing transactions.
Usage Data: Information about your interactions with our website, such as IP address, browser type, device information, and cookies.
Marketing Data: Preferences related to our services, surveys, and promotions.
2. How We Use Your Information
We use your information for purposes such as:
Providing, maintaining, and improving our services.
Processing transactions and sending relevant updates.
Communicating with you regarding inquiries, promotions, and service-related updates.
Ensuring website security and preventing fraud.
Complying with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
Service Providers: Third-party vendors that assist in business operations, such as payment processing, hosting, and marketing.
Legal Compliance: If required by law, such as responding to a subpoena or legal process.
Business Transfers: In the event of a merger, sale, or acquisition of all or part of our business.
4. Data Security
We implement security measures to protect your information. However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information.
Opt-out of marketing communications.
Restrict the processing of your data under applicable laws.
To exercise these rights, contact us at info@edensagency.com.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.
8. SMS Communications and Consent
By providing your phone number and opting into our SMS communications, you consent to receive appointment reminders, confirmation texts, and marketing messages from Edens Agency. Message frequency may vary. Standard messaging and data rates may apply.
Opt-In Consent: You agree to receive SMS messages by explicitly opting in through our website forms, written consent, or other permitted methods.
Opt-Out Option: You may opt out of receiving SMS messages at any time by replying “OUT” to any text message you receive from us. Upon sending "OUT," we will confirm your unsubscribe status via SMS, after which you will no longer receive messages from us.
Rejoining the Service: To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
Customer Support: If you experience issues with the messaging program, reply with the keyword "HELP" for assistance, or reach out directly to support@edensagency.com.
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
Data Charges: As always, message and data rates may apply for messages sent to you from us and to us from you. For questions about your text plan or data plan, contact your wireless provider.
9. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Edens Agency
Email: info@edensagency.com
Phone: +1 (415) 980-6429
Website: Edensagency.com
By using our website and services, you agree to the terms of this Privacy Policy.